Job Description: Clinical Manager

The Clinical Manager is responsible for the supervision and evaluation of a team of Community Support Workers. Assists with developing, planning, and implementing strategies for program continuation and growth. Providing clinical training to staff and evaluating the content of clinical documentation.

As a team, we pride ourselves on being supportive of one another and participant-centered in our approach to clinical work. We provide a wide range of services for our adult consumer population including:

• Community Support Services
• Psychiatry Services
• Psychotherapy
• Housing Liaison
• Food Resources
• Clothing Resources
• Job Resources

Responsibilities

• Ensures confidentiality of records relating to consumer treatment
• Performs intake interviews to gain a foundational understanding of individual needs
• Completes treatment plans to assist consumer
• Completes LOCUS and GAINS forms for clients as needed
• Update diagnostic assessment and treatment plan based on each consumer’s needs.
• Monitor client progress during treatment and adhere to documentation policies and billing timelines
• For our licensed staff only: provides therapy as needed; maintains an active consumer caseload
• Works with families and involved persons to de-escalate situations, make crises plans and enlist cooperation with recommended treatment plans
• Completes client and other documentations in CREDIBLE regarding the participation in mental health treatment
• Identify and participate in other training or committees that can further enhance professional growth
• Attends all company-required training
• Ensure that CSWs meet the needs identified in the Case reviews
• Ensure that the CSWs participate actively (80% and above) in projects set by the leadership team
• Evaluate and recommend strategies for implementation of goals created by the leadership to be implemented by the CSWs.
• Provide suggestions on how to build capacity and promote the well-being of the CSWs: Recommend required training for CSWs
• Ensure compliance with treatment plans for all consumers under the CSWs
• Lead clinical aspects operations-related project (represents the operations department in the clinical team on a daily basis)
• Attend clinical operations meetings and report relevant operations information to the operations directly on a weekly basis.
• Meet with Program operations directly either virtually or in person for one hour every week: the aim of the meeting is to assess the performance of the CSWs in the assigned team by comparing the goals set and the level of achievement.
• Participate in program planning for the operations of the clinical team.
• Deliver presentations to the leadership when requested by the Program operations director.
• Performs all other related duties as assigned.

Qualifications:

• Master’s degree in Social Work or Psychology
• Licensed in DC as LGSW, LGPC, LPC or LICSW
• 2 years experience working with the mental health population
• Excellent verbal and written communication skills
• Excellent problem-solving abilities